Chicago OD Practitioners Network
Topic: The Mediator’s Toolkit: Resolving Workplace Conflict for Mutual Success
Date: Friday, January 31, 2024
Location: Virtual, via Zoom
Time: 7:45-8:00 AM, CDT networking
8:00-9:30 AM, CDT program
Join Us for a Special Program to Learn Conflict Management Techniques You Can Immediately Apply in Your Personal and Professional Life
Conflict can take a significant toll in the workplace, derailing careers, straining professional relationships, and hindering organizational success. Beyond the workplace, unresolved conflict often causes personal anguish, negatively affecting lives. Most of us lack training in conflict management, leading to default responses like aggressive confrontation, uneasy accommodation, or outright avoidance. Yet, with the right tools and techniques, workplace conflicts can be transformed into opportunities for mutual growth and stronger relationships.
This program introduces proven techniques from mediation—successfully used for decades in courts and diplomacy. These methods resolve a diverse range of disputes, including protection orders, parenting conflicts, estate disagreements, and even international conflicts. Now, you can apply these powerful tools in your professional and personal life.
What You’ll Learn in This Interactive Session:
- Transitioning from "positions" to uncover deeper needs and interests.
- Building trust quickly and effectively.
- Using strategic questions to reveal hidden concerns and craft solutions for mutual benefit.
Takeaway: You’ll leave equipped with a conflict resolution toolbox to navigate challenges in the workplace and beyond.
About the Speaker: Michael Kern
Michael Kern has over 25 years of HR leadership experience, helping organizations earn "best places to work" awards, and scale from startups to global competitors. As a seasoned HR and OD consultant, as well as an attorney, Michael specializes in programs that enhance organizational success. He also serves as a mediator and trains new mediators through the Center for Conflict Resolution in Chicago.
Don’t miss this opportunity to transform your approach to conflict resolution and elevate your personal and professional relationships.
Program Format:
Initial presentation, followed by large group & small group interactive discussions. Informal Zoom atmosphere. We ask that all participants keep their camera on during the entire program, to promote good involvement and interaction.
To register, email CODPNetwork@gmail.com by Tuesday, January 28th (free program). You will receive a Zoom link the week of the program.
