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  • Chicago OD Network PDN: Onboarding: How to Maximize the Return on Your Greatest Investment

Chicago OD Network PDN: Onboarding: How to Maximize the Return on Your Greatest Investment

  • October 25, 2019
  • 7:30 AM - 10:00 AM
  • Northern Trust, 181 W. Madison-7th floor, Chicago

"Approximately 89% of managers believe that employees leave their jobs for more money. However, in reality approximately 88% of employees said they left their jobs for reasons other than money."(1)

Clearly, there is a significant gulf between management perception and reality.

Even if employees are experienced professionals, if they are not acclimated socially, the probability of them reaching full productivity within their organization declines dramatically.(2)

Socialization is the process of acclimating employees, integrating them into the company's culture, and allowing them to become a part of the group. Organizational socialization has a pervasive impact on new-employee adjustment, employee success, and employment longevity. (3)

Most employees perform functionally after their first three months. However, if they do not develop personal connections, learn the ropes, and begin to understand "how things are done here,"" their ability to continue to grow within the organization will become severely impaired.(4)

It's not enough for employees to know the organization's mission and vision. If employees are going to be properly engaged and become acclimated to the organization's culture, they must be socialized ... they MUST BE ONBOARDED.

This session will answer the following questions:

  • Why do employees leave?
  • What is the purpose and impact of employee socialization?
  • Who should be onboarded?
  • What is the difference between New Hire Orientation and Onboarding?
  • How do you onboard employees?

Presenters:Dr. Gia and Hayward Suggs

Gia Suggs EdD, MPH, MA

Dr. Gia Suggs is an Organization Development Consultant. She manages a private practice and is on faculty at Olivet Nazarene University and the University of Illinois at Chicago. Through her private practice, Dr. Gia Consulting, her clients benefit significantly from her 20 years of experience as an organization development professional, adult learner expert, and skilled instructional designer. She has developed, designed and delivered over 1,000 business learning courses across multiple industries, including several fortune 500 companies.

Dr. Gia is the author of the following books:

Suggs, G. (2014). Maximize the success of new employees: Onboarding, a flightplan for taking your workforce to new heights. St. Charles, IL: BFP Books.

Suggs, G. & Suggs, H. (2014). Shattering the glass ceiling: How to break through without breaking down. St. Charles, IL: BFP Books.

Suggs, G. & Suggs, H. (2019). Onboarding quick guide: Take your workforce to new heights. St. Charles, IL: BFP Books

Of all her roles, Dr. Gia is most proud of being the GiGi to two beautiful young girls and quite the handsome little boy. She is also a loyal and dedicated fan of the Beloved Chicago Bears!

You can connect with Dr. Gia at or email her at Info@DrGia.Com

Hayward Suggs MBA, MS, MHRM

Hayward Suggs is an independent consultant specializing in organizational, individual, and team performance through his private practice, Commonquest Consulting. Having served as part of the C-suite across multiple organizations, Mr. Suggs is now leveraging his executive experience as an organization development professional focusing on people skills, performance management, workplace professionalism, and leadership behaviors. With more than twenty years of consultation experience, his work includes published evidence informed/based large system design interventions, organization turnarounds, and workplace talent development. He serves as a consultant to other consultants. Hayward’s peers and colleagues recognize him as an exceptional trainer, having trained thousands of individuals over the past decade on a multitude of workforce topics.

Hayward has coached and/or trained over 500 trainers, coaches, mentors, speakers and consultants. Many of whom seek him out to improve their training, business presentation skills, and public speaking skills. Mr. Suggs successfully competed in the Toastmasters International Speech Contest where he finished in the top 1% of a field of 30,000 competitors from across the globe.

His passion for his work can be equaled only by his love for his family and the Beloved Chicago.

To learn more about Hayward visit or email him at

RSVP Process for Building Access

If you plan to attend the meeting, please reply to by noon Tuesday, October 22, 2019 with your name as it appears on your photo ID. On the morning of the meeting, security staff in the main lobby will ask to see a photo ID, confirm your registration and provide you with a visitor’s pass. If your name is not on the list you will not be able to join the meeting, which is located on the 7th floor.

Program Format

Mix of presentation, large group & small group discussion. Informal atmosphere; please bring your own coffee/tea/snacks. (Note: there is a convenient a coffee service on the 7th floor near our meeting room; however it does not open until 8:00 am.)

  1. William, R. (2003). Organizational entry: Onboarding, orientation and socialization. Mellon learning curve research study. New York: Mellon Corporation. In 2002, the United States Department of Labor.
  2. Anderson, N., Cunningham-Snell, N. & Haigh, J. (1996). Induction training as socialization: Current practice and attitudes to evaluation in British organizations. International Journal of Selection and Assessment, 4 (4), 169-183.
  3. Buckingham, M. & Coffman, C. (1999). First break all the rules: What the world's greatest managers do differently.New York, NY: Simon & Schuster.
  4. Chang, K., Ehrlich, K. & Miller, D. (2004, November). Getting on board: A social network analysis of the transformation of new hires into fullâ€time employees. Paper presented at the conference on Computer-Supported Cooperative Work (CSCW), Chicago, IL.

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