Road Show: Inside Look at Gamification at Sears Holdings Corporation
Registration ends May 6th. Due to security requirements, NO walk-ins will be permitted. Thank you for your cooperation!
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Sponsored by Caveo Learning
For 129 years, Sears and Kmart have revolutionized the retail industry from mail order catalogs to homes to insurance to big box retailing to online and now omnichannel. For one night only, ATDChi will be able to get a look inside the Talent Development operations that support the constant evolution of these iconic brands. Join us at the Sears Holdings corporate campus as we hear directly from their Learning Team how they employ the full spectrum of gamification into their learning models.
Gamification is a popular buzzword. But how many of us actually know what it is? Or how to apply it in our organizations or with clients?
Luckily for you, the Sears Holding group will share with us how they incorporate the full spectrum, including:
Not only will you get this inside look into the headquarters of a learning organization that supports hundreds of thousands of employees, you will also have the opportunity to network with a world-class learning staff to discuss, share, and brainstorm how you can apply gamification tied to business metrics within your own or your clients’ organizations.
What’s a Road Show? It’s our latest chapter event format, during which we visit local icons in Talent Development.
Dr. Kami Hanson is a Senior Manager of the Learning Program Office. She graduated from Utah State University with her doctorate in Instructional Technology and Learning Sciences. She joined Sears Holdings Corp in 2014 and has led a learning transformation impacting over 500,000 associates. Kami has worked collaboratively with the Innovations team to design the learner engagement model and game economy for an open learning, gamified learning management system. She has been in the field of adult learning for 15 years having worked in academia, the financial industry, and now, retail.
Craig Tanner is a manager of Learning Strategy and Innovation. He graduated from Brigham Young University with a degree in Finance. He joined Sears Holdings Co. in 2013. In 2014, he joined the learning innovation team and helped build an open learning, gamified learning management system that is now the primary learning system at SHC.
Meir Kornfeld is Director of Product Innovation and Business Intelligence. In August 2014, after graduating from Duke University’s MBA program, Meir joined ILP as part of SHC’s Senior Leadership Program. In his first role in ILP he managed Segno Reputation, an award-winning gamified performance management tool used in SHC’s call centers. Today, Meir leads ILP’s Segno product suite which includes innovative products that facilitate the learning and performance experience of associates across Sears Holdings. Additionally, he leads ILP’s in-house BI team which provides users with reporting solutions and in-depth analytics around learning and performance.
Dr. Frank Nguyen is a senior learning leader who specializes in transforming learning organizations through strategy and technology. He is currently vice president for Sears and has previously led enterprise learning for Fortune companies including American Express, Intel and MicroAge. Frank has published extensively on the intersection of eLearning, instructional design and performance support. He is a recipient of the eLearning Guild Master award and the ISPI Distinguished Dissertation Award. Frank has served on a variety of learning industry committees for Adobe, ATD, BJET, Brandon Hall, eLearning Guild and ISPI.
Directions from Midway Airport:Take I-290 (the Eisenhower Expressway) West. (This will become Rt. 53 North approximately 25 miles out of the Loop.) Follow Rt. 53 North and exit on I-90 (Northwest Tollway) West. Stay on I-90 West to the exit of Beverly Road and proceed North (right). You will see the Hoffman Support Center entrance on the right. Turn right into the complex, and follow the signs to visitor parking. After parking your car, return to the main entrance (you passed it on the way to visitor parking), and register at the front desk where you will be given a name tag.
Directions from the Loop or O'Hare Airport:
Take I-90/I-94 West and stay on I-90 West (the Northwest Tollway) toward Rockford. Exit at Beverly Road and proceed North (right). You will see the Hoffman Support Center entrance on the right. Turn right into the complex, and follow the signs to visitor parking. After parking your car, return to the main entrance (you passed it on the way to visitor parking), and register at the front desk where you will be given a name tag.
Directions from the West of Route 59:
Take I-90 East (the Northwest Tollway) to Route 59 (first exit after Route 25). Exit and proceed North to Route 72 (Higgins Road). Proceed West (left) to Beverly Road. Proceed South (left). You will see the Hoffman Support Center entrance on the left. Turn left into the complex, and follow the signs to visitor parking. After parking your car, return to the main entrance (you passed it on the way to visitor parking), and register at the front desk where you will be given a name tag.
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